Shipping policy
Shipping Policy
At Luvianza, we do everything possible to provide you with a simple, reliable and hassle-free delivery experience.
Delivery & Order Processing
As soon as your order is confirmed, our team begins preparing it with care.
Order processing:
Orders are generally processed within 1 to 5 working days
In most cases, orders placed during the week are processed within 1 working day
Orders placed on Friday evenings or during the weekend may require slightly longer processing times
Delivery time:
Once dispatched, your order is generally delivered within 7 to 10 working days
Estimated total timeframe:
The total timeframe between placing your order and delivery is generally 5 to 12 working days
We make every effort to ensure your order reaches you as quickly as possible.
Shipping Costs
Good news:
Delivery is completely free on all orders, with no minimum purchase required.
All our products are delivered directly to your door at no additional cost.
How to Place an Order
Ordering from our website is simple and quick:
Go to the product page and select the item you would like
Click “Add to Basket”
Check the selected variant and then click “Checkout”
Carefully fill in your details
Review the delivery information
Choose your secure payment method
Complete your order
All transactions are secured via SSL encryption technology.
Dispatching Your Order
In order to offer competitive prices, we consolidate orders and dispatch them together once a certain volume has been reached.
This allows us to optimise logistics while maintaining competitive pricing for our customers.
Important Information
During periods of high demand, additional delays may occasionally occur
We always do our utmost to dispatch your order as quickly as possible
If your order is urgent, you may contact our customer service team at any time to find a suitable solution
Need Help?
If you have any questions regarding your order or delivery, our customer service team is available and will be happy to assist you.